Global Dimensions, LLC.
Veteran Owned Small Business A Certified HUBZone Company A Veteran Owned Company U.S. Small Business Administration

Service. Solutions. Success.

Knowledge Management

Qualifications (Must have/required):

  • Associates Degree OR four years’ experience with strong job-related experience and special skills
  • Active TS Clearance with SCI eligibility in JPAS
  • Security Plus Certification and SharePoint management and development experience

Preferred Qualifications:

  • 8-10 years experience developing and maintaining SharePoint sites

Responsibilities:

  • The Contractor shall provide recommendations for the development of Knowledge Management systems and offer results by designing and implementing SharePoint process improvement solutions. All solutions must be approved by government personnel prior to implementation.
  • Produce, for Government review and approval, Knowledge Management (KM) Standard Operating Procedures (SOP) in accordance with Army FM 6-01.1, which shall guide KM efforts within the organization and shall put the KM structure, practices, and governance model into place.
  • Provide position papers containing analysis that provide assessments regarding the effectiveness of current organizational SOPs and processes as discussed during the KM Working Group (KMWG).
  • Facilitate the KMWG using a variety of techniques and tools to enable that collaboration to occur; push out information received to individuals or to the entire working group, prod working group members to participate and/or provide specific items to the discussion, and pull information from the working group that they know members need.
  • Publish minutes to the Sharepoint KM portal site and in email to designated government personnel from the KMWG and provide recommendations for the follow- on KMWG.
  • Provide surveys, interviews, and the results of each that enable methods of sharing knowledge both within and outside of the organization as well as vertically and laterally.
  • Participate in meetings to ensure requirements and design concepts are accomplished through the creation of governance and maintenance plans, custom workflows and site themes, SharePoint content management with Microsoft Office applications and the transfer of content from shared drives and other repositories to SharePoint.
  • Implement the KM practice by leveraging SharePoint as enabling technology, where applicable.
  • Provide formats and recommendations in the management and use of SharePoint from any prioritized KM Working Group recommendations which facilitate knowledge sharing within the organization.
  • Provide status updates to the client including actual versus planned task progress made, schedule status, surveys/interviews conducted, meetings attended, issues, and recommendations. These status updates shall identify planned versus actual tasks completed within the previous week
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